1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 9103264238
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a stable connection and then click on the send OTP option. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play with ease. This should resolve any compatibility problems and allow you to access the new features and updates.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means that users can only redeem the money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. However, the money earned from playing games with the bonus can be withdrawn by the user. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and look for any withdrawal requests. If they appear to be failing, the money should be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their customer care centre for assistance.
Our platform recognizes the importance of convenience, which is why we offer support for a variety of secure deposit and withdrawal methods. Whether you prefer using credit cards, electronic wallets, or cryptocurrencies, 1win app guarantees fast and secure transactions. Our website has been designed with user-friendly navigation in mind, making it easy for users to access all the features and services they need. Additionally, our customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. We understand that time is valuable, and we strive to provide a seamless and hassle-free experience for all our users.
User convenience is at the heart of our services, reflected in our broad range of deposit and withdrawal methods, which include credit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures seamless navigation, making it easy for you to find what you need and complete your transactions efficiently. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a specific transaction, have a query about our services, or require assistance with technical issues, our team is committed to providing timely and effective support to ensure your experience is hassle-free and stress-free. We strive to create a seamless and convenient experience for our users, and our customer support team is an integral part of that effort. We understand the importance of having a responsive and knowledgeable support team available to help you whenever you need it, and we are committed to providing the highest level of service to meet your needs.